FAQ
Have a question about all things VIBE? This page may hold the answers you're looking for!
Who is welcome at VIBE?
VIBE is a welcoming space for women, genderqueer people and trans folks. At VIBE, it's not about how you present, it's about how you identify. We provide a safe space for cis women, trans folks and genderqueer people."
What are the gym's hours?
Please see our website footer for our most up-to-date hours!
When is child care available?
Free child care is available for members and day pass holders Monday - Thursday from 7 a.m. to 7 p.m. Friday from 7 a.m. to 1 p.m. Sat, 9 a.m. to 1 p.m. No sign-up required!
How old should my child be to participate in VIBE's child care?
Free child care is available for all ages between 6 weeks and 18 years old.
Can my child participate in open gym, membership and drop-in classes?
Yes! The minimum age requirement is 14 years old. A parent must be present for the duration of the class or open gym.
Where are you located?
VIBE Gym and Wellness Collective is located at 4045 Pecos St., Ste. 160 in Denver. Click here for a map view.
Does VIBE have a phone number?
No, you're not crazy! We don't have a phone number, but you can still get in contact with us anytime. The best ways to communicate with the VIBE team are through our contact form. We're usually pretty quick to respond, so if you don't hear back from us within 3 days, please follow up with us!
Can I schedule a tour?
You can stop by the gym any time during regular business hours and a VIBE representative will be available to show you around! No need to make an appointment.
What equipment do you have?
For cardio equipment, we have jump ropes, an Assault Runner treadmill, a row machine, a Jacobs Ladder machine and an airbike.
For strength training, we have free weights, including kettlebells, dumbbells, barbells (with iron and bumper plates), medicine balls, stability balls and Bosu balls. We also have two functional trainers with various cable attachments, a GHD (Glute Ham Developer), four rack stations (for squatting, benching, pull-ups, etc.), plyo boxes, resistance bands *deep breath* and movable, adjustable and flat benches.
We've also got accessories such as barbell clips, barbell pads, weighted vests, lifting belts (from Lifting the Dream), ab mats, landmines and more! Don't forget our fitness classes with stuff like trampolines, yoga mats and foam rollers.
I'm interested in a personal trainer. What are the personal training rates?
Our personal trainers set their own rates. If you want to learn more about our personal trainers, you can view them here.
I'm a [student, veteran, teacher, low-income individual]. Can I apply for a discounted rate?
We do have a special access rate that can be applied for. In order to qualify, you'll have to submit supporting artifacts as required, such as identification or recent pay stubs.
Can I use my FSA/HSA account at VIBE?
Yes! If your doctor deems fitness medically necessary for your recovery, treatment, or prevention of a specific medical condition, you can use your FSA or HSA card as a form of payment at VIBE. Make sure to keep a Letter of Medical Necessity from your doctor for your records outlining your condition and how proper exercise and nutrition can benefit your situation. You can use your FSA/HSA card to register your VIBE membership or update your card on file for an existing membership through your membership account profile.
How can I log in to view my account?
You can log in with the email and password you set when you signed up. If you forgot your password, you can reset it here.
What's the cancellation policy at VIBE?
For classes, you can cancel anytime but you must cancel at least 6 hours ahead of time to qualify for a full refund. If you cancel with less than 6 hours of notice or you don't show up, you will be charged a $10 fee. This is out of respect for our instructors' time and planning.
If you need to cancel your membership, we're sad but we understand! To cancel your membership, log in to your profile and navigate to your account page. You'll see a section with your membership details and your agreement. Next to "Agreement," you'll see a button that says cancel.*
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If you're on a month-to-month membership, your membership will be canceled in two months per your membership agreement.
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If you're on a yearly membership, you will not see the cancel option until your minimum term is met per your membership agreement. After your term is met, you will be eligible to cancel.
*If you do not see a cancel button available, make sure your account does not have a standing balance. If your account does not have a standing balance and you still cannot cancel, please contact us.
Does VIBE have bathrooms and showers?
We do have restrooms: we have access to shared men's, women's and gender-neutral restrooms with toilets and sinks right down the hall. We do NOT have showers in the facility.
Is open gym available even during classes?
Yes! Open gym is available during business hours unless expressly stated. You ARE allowed to utilize the gym space when classes are being taught near the weight racks (no funny looks included).
Are Wellness Collective services included in membership?
Wellness Collective services are NOT included with memberships, and you do NOT need to be a member to utilize them. Some of these small business owners do, however, offer discounts and promotions to VIBE members. Check out the Wellness Collective page for more info.
How large are the group fitness classes at VIBE?
We cap all of our classes at 16 people, so you can look forward to enjoying an intimate experiences and making friends!
What does the VIBE annual fee cover?
VIBE's annual fee, charged yearly once you sign up for your membership, covers transaction fees generated by card processing companies.
During which days are VIBE's business hours modified?
Mark your calendars! These are days when VIBE is completely closed:
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New Year's Day
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Memorial Day
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Juneteenth
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Independence Day
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Labor Day
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Indigenous Peoples' Day
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Thanksgiving Day
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Black Friday
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Christmas Day
These are the days during which our hours may be modified:
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New Year's Eve
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Thanksgiving Weekend
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Christmas Eve
What's the parking situation?
We have several reserved parking spots on the west side of the building as well as street parking on the north side and an overflow lot on the south side. Parking is free!
